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Are the products on CoMeraki selectively chosen by CoMeraki?
No. This platform is to empower independent artists to sell their products online. We do not selectively choose what is sold as we believe art is beautiful in the eye of the beholder.
What is the return policy?
You may request a refund within 30 days of receiving the product to qualify for a refund. Refunds will not be accepted if the artwork is damaged or altered in any way. Refunds will only be granted upon seller approval. Each seller may have their own refund or exchange policies. You must submit pictures with your request of refund or exchange. Please contact us at [email protected] with any questions.
Why do I have to pay a shipping cost?
We want your artwork to arrive in perfect condition like you see it online! Each piece must be carefully packed and shipped; we are individual artists doing our best. Artwork comes in all shapes, sizes and weight, so shipping cost will vary on all those factors and distance.
Is it free to sell my products?
Yes! You can list as many products as you want for free. Only when you sell a product you will pay a small commission on it.
How many products can I post?
As many as you want for as long ad you want! There is no listing fee, so you can get full visibility on all your products.
What can I sell on CoMeraki?
Anything that you make by hand – sculptures, paintings, jewelry, sketches, etc. The platform is for you as an independent artist to have full liberty on what you sell.
Do I get my own website?
You will get your own mini-site that you can promote on your social platforms. That link will route directly to yyour profile to display all your products.
How do I sign up to sell on the Artist Portal?
Under the Login/Register page, on the registration column, select ‘Become a Vendor’.
Do I need to set up anything?
Yes, the portal will walk you through the setup of your account. Be sure to complete 100% setup so your profile is fully equipped to sell! *
*You must verify your address on the map in your profile setup to appear on the map on ‘Browse Galleries” Page
How do I manage stock level and SKU numbers?
Most items may have a stock of 1 if they are unique pieces. The option is available for more stock if you sell prints. SKU numbers are for your use. These come in handy if you have numerous pieces in inventory, making them easier to find and know that’s the one you listed!
Any tips for capturing pictures?
It is best to take pictures in a studio with controlled lighting – to make sure your masterpiece is captured for what it is! Make sure the colors on the image depict the painting/artwork. Take as many close-ups and detail shots to best capture your artwork. A picture is worth a thousand words! The best images show how you would place it in your house. Have fun with this process! It will take time and patience but soon feel like second nature.
What if I don’t have time to list my own products?
Our team at CoMeraki can help you list your products online for a fee. Simply ship us the artwork and we will take care of everything. This is only available upon special request. Contact [email protected] for a request.
How do I know if someone purchased something?
You will get an email notification letting you know! You will also be alerted of new orders and manage fulfillment through your Artist Portal.
How do I handle shipping?
For each product, you’ll be required to input weight and dimensions – these will offer real-time shipping rates to your customers (from UPS) based on weight, dimensions and distance. Once the customer makes a purchase, you will receive the shipping label via email (also accessible in your portal). Simply package your artwork and put the shipping label on it and you’re good to go!
What is the best way to package my artwork?
Depending on the artwork you sell, packaging will vary. Use lots of bubble wrap to protect your masterpiece for safe traveling. Use ‘Fragile’ stickers on the box. Use multiple boxes to properly and tightly fit your artwork. There are many videos online to guide you through the packing process.
What is my profit?
You keep 85% of your listing price! The remaining 15% goes
toward supporting developing artist communities, marketing and opening up
opportunities for large in-person exhibits.
